Delivery

Shipping and Handling

Subject to satisfactory payment clearance and stock availability, orders received by 1pm on a working day will normally be dispatched that same day (Monday to Friday only).

Orders placed after 1pm will not be dispatched until the following day.

Orders placed on a Friday after 1pm will not be dispatched until the next Monday. Deliveries can take extra time to remote parts of the UK mainland and to Northern Ireland.

This is for UK mainland delivery only. For deliveries outside of UK mainland, delivery times can vary. Delivery times cannot be guaranteed and does not form part of our contract with you.

For your security, our payment clearance system has a number of built in precautions against fraudulent use of stolen or 'borrowed' cards.

You can help us to clear payment quickly by:

 

  • Having delivery to the cardholder's billing address.

  • Providing the landline telephone number for that address (in addition to any mobile number you may wish to provide).

  • If delivery is not to the cardholder's billing address, we will carry out additional security checks before dispatch - this may delay your delivery.  


Please note that we are unable to accept payment by combining two cards to make one purchase.

Unlike many sellers who wait for your payment to arrive before arranging for stock from their distributor, we have our own warehouse with available stock ready to be dispatched. This means that we could dispatch your item the same day if ordered by 1pm or within 24 working hours of receiving your payment if ordered after 1pm.

 


All products purchased at Sad Shop are delivered within the UK via Parcel force or by Royal Mail, 1st Class Reordered Delivery.
 

**Please note** 

Items will require a signature upon arrival. If you are unavailable to sign for your order when delivered the package can be left in a safe place if prior notice is given.


Carriage 


This is normally indicated on our web site before you accept the offer to purchase the goods. Please note that in the event of changing the delivery address after the goods have been sent out will incur an additional re-direction charge.

Some items in our catalogue/website will be sold including carriage. These will be clearly shown. 

For more than one item there will normally be an additional standard charge unless we are able to pack a smaller item inside the package of a larger one and then only one shipping charge will apply.

Please note - the couriers do NOT collect on Saturday, Sunday or Bank Holidays.

The final price that you will see on our secure order page will include carriage.

Important note - we do not charge extra for mainland Northern Ireland Scottish addresses or offshore islands of the UK although delivery times are normally longer. We can also supply to BFPO addresses and will advise on carriage charges on request.

For carriage charges to Europe and worldwide please telephone (01704) 500505 from the UK or +44 1704 500505 from overseas for rate.

Delivery charges and times

England, Wales and Scotland (inc Highlands and Islands of Scotland), Northern Ireland, Isle of Man and Isles of Scilly

FREE standard delivery for ALL Natural Alarm Clocks: We'll take care of the delivery costs. This applies to the ALL the Natural Alarm Clocks. Most Natural Alarm Clocks are sent with the Express48 Parcel Force courier service; other small items like the Bodyclock Sunray, Sunrise System SRS100 and the Bodyclock Starter 30 are sent using Royal Mail First Class post.

£2.50 for MOST Bulbs: ALL Bulbs will be sent using Royal Mail First Class. Delivery Aim 1 Day. Deliveries to some areas such as the islands of Scotland, Scilly Isles, Isle of Man and Channel Islands may take a little longer.

£9.95 for Express48 Parcel Force service: ALL Light boxes are sent using this service. Delivery takes 1-2 days. Guaranteed delivery in two working days to the majority of UK destinations. Delivery standards may vary for remote areas. Online tracking and proof of delivery.

£12.95 for Express 24 service: ALL Light boxes can be sent using this service. Guaranteed next working day delivery by close of business to the majority of UK destinations. Delivery standards may vary for remote areas. Online tracking and proof of delivery.

Overseas delivery: For carriage charges to Europe and worldwide please telephone (01704) 500505 from the UK or +44 1704 500505 from overseas for rate. 

 

IMPORTANT: Please make sure you check on the listing that you read the delivery details box to see what service is being used to deliver the goods. Please see example below:

 

Status

In stock

Delivery

£9.95 (1-2 days) Parcel Force

Delivery Info

I want to read more


 

 

 

Status

In stock

Delivery

£3.95 (1-2 days) Royal Mail 1st Class Post

Delivery Info

I want to read more


 

Sad Shop use Parcel Force

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