Subject to satisfactory payment
clearance and stock availability, orders received by 1pm on a working day will
normally be dispatched that same day (Monday to Friday only).
Orders placed after 1pm will not be
dispatched until the following day.
Orders placed on a Friday after 1pm
will not be dispatched until the next Monday. Deliveries can take extra time to
remote parts of the UK mainland and to Northern Ireland.
This is for UK mainland delivery only.
For deliveries outside of UK mainland, delivery times can vary. Delivery times
cannot be guaranteed and does not form part of our contract with you.
For your security, our payment clearance system has a number of built in
precautions against fraudulent use of stolen or 'borrowed' cards.
You can help us to clear payment quickly by:
-
Having delivery to the cardholder's
billing address.
-
Providing the landline telephone number
for that address (in addition to any mobile number you may wish to provide).
-
If delivery is not to the cardholder's billing address, we will carry out
additional security checks before dispatch - this may delay your delivery.
Please note that we are unable to accept payment
by combining two cards to make one purchase.
Unlike many sellers who wait for your
payment to arrive before arranging for stock from their distributor, we have
our own warehouse with available stock ready to be dispatched. This means that
we could dispatch your item the same day if ordered by 1pm or within 24 working
hours of receiving your payment if ordered after 1pm.
All products purchased at Sad Shop are delivered within the UK via
Parcel force or by Royal Mail, 1st Class Reordered Delivery.
**Please note**
Items will require a signature upon
arrival. If you are unavailable to sign for your order when delivered the
package can be left in a safe place if prior notice is given.
Carriage
This is normally indicated on our web site before you accept the offer to
purchase the goods. Please note that in the event of changing the delivery address
after the goods have been sent out will incur an additional re-direction
charge.
Some items in our catalogue/website will be sold including carriage. These will
be clearly shown.
For more than one item there will normally be an additional standard charge
unless we are able to pack a smaller item inside the package of a larger one
and then only one shipping charge will apply.
Please note - the couriers do NOT collect on Saturday, Sunday or Bank Holidays.
The final price that you will see on our secure order page will include
carriage.
Important note - we do not charge extra for mainland Northern Ireland Scottish
addresses or offshore islands of the UK although delivery times are normally
longer. We can also supply to BFPO addresses and will advise on carriage
charges on request.
For carriage charges to Europe and worldwide please telephone (01704) 500505
from the UK or +44 1704 500505 from overseas for rate.
Delivery charges and times
England, Wales and Scotland (inc Highlands and
Islands of Scotland), Northern Ireland, Isle of Man and Isles of Scilly
FREE
standard delivery for ALL Natural Alarm Clocks: We'll take care of the delivery
costs. This applies to the ALL the Natural Alarm Clocks. Most Natural
Alarm Clocks are sent with the Express48 Parcel Force courier service; other
small items like the Bodyclock Sunray, Sunrise System SRS100 and the Bodyclock
Starter 30 are sent using Royal Mail First Class post.
£2.50 for MOST Bulbs: ALL Bulbs will be sent using Royal Mail First
Class. Delivery Aim 1 Day. Deliveries
to some areas such as the islands of Scotland, Scilly Isles, Isle of Man and Channel
Islands may take a little longer.
£9.95 for Express48 Parcel
Force service: ALL
Light boxes are sent using this service. Delivery takes 1-2 days. Guaranteed delivery in two working days
to the majority of UK destinations. Delivery standards may vary for remote
areas. Online tracking and proof of delivery.
£12.95 for Express 24
service: ALL Light boxes can be sent using this service. Guaranteed next working day delivery by
close of business to the majority of UK destinations. Delivery standards may
vary for remote areas. Online tracking and proof of delivery.
Overseas delivery: For carriage charges to Europe and
worldwide please telephone (01704) 500505 from the UK or +44 1704 500505 from
overseas for rate.
